Welcome To The Goodlyfe. Dive Into Our New Drops And Enjoy Free Shipping On Orders Over $100.
Frequently Asked Questions
1. Preorder Information:
Q: What is a preorder?
A: Preordering allows you to secure your favorite Goodlyfe Supply items before they are officially released or restocked. When you place a preorder, you are reserving the product, and it will be shipped to you as soon as it becomes available.
Q: When will I receive my preorder?
A: The estimated shipping date for preorders is specified on the product page. Please note that this is an estimate, and unforeseen circumstances may affect the actual delivery date. We appreciate your patience and will keep you updated on any changes.
2. Shipping Policy:
Q: How much is shipping?
A: Shipping costs are calculated at checkout based on your location. We currently only offer shipping within the United States.
Q: Do you offer international shipping?
A: No, at this time, we only ship within the United States. We appreciate your understanding.
Q: How can I track my order?
A: Once your order is shipped, you will receive a confirmation email with a tracking number. Use this number to track your package's journey to your doorstep.
3. Return/Exchange/Refund Policy:
Q: Do you accept returns?
A: We do not accept returns. However, we are committed to customer satisfaction. If you receive a damaged item, please contact our customer support within 5 days of receiving your order, and we will assist you in resolving the issue.
Q: Can I exchange an item?
A: We accept exchanges for damaged items only. If you receive a damaged product, please contact us within 5 days of receiving your order, and we will arrange for an exchange.
Q: Do you offer refunds?
A: We offer refunds only for damaged items. If you receive a damaged product and prefer a refund, please contact our customer support at info@goodlyfe-supply.com with your order number and photos of the damaged item. We will guide you through the refund process.
Q: How do I initiate a return, exchange, or refund?
A: To report a damaged item and initiate a return, exchange, or refund, please contact our customer support at info@goodlyfe-supply.com with your order number and photos of the damaged item. We will guide you through the process.
Off-White c/o Virgil Abloh™ embarks on a new narrative where free thinking inspires a pioneering format for the future, where the age of imagination is the product of reality.
Inspired by Virgil’s vision and approach to his art, Off-White™ nourishes a collective of creative minds that represent the best in their category and have a strong and personal connection with Virgil. Ibrahim’s relationship with Virgil and Off-White™, born and nurtured through Instagram DMs, blossomed both personally and professionally over the last 3 years creating a strong bond based on mutual respect and shared values.
“Making a successful luxury brand in nine years is genius. It’s a feat that I admire and hope to continue building upon with a rich legacy. He revolutionised streetwear and luxury that crosses generations and decades. He showed the world that the underrepresented, the underdogs and Black people, in particular, have brilliant minds and can push and compete equally in the establishment. He inspired hope and brought about change.” - Ibrahim Kamara, Art&Image Director Off-White™